'One transaction, a lifetime relationship' is not just a statement, but a way of life at Aqua Plumbings.
From making conventional taps to manufacturing sensor control Avant-grand showers and faucets, Aqua Plumbings has come a long way since 1989. The company’s astounding success is rooted in our respect for values above all, with an abiding focus on maintaining relationships.
30 Years of Innovation and Excellence
1.8+Lakh Sq.Ft. of Manufacturing Space
1stin India to Introduce Rotomatic Automated Electroplating Plant
1100 SKUs One of the Largest Product Range in the Market
4 Year Units of Annual Production Capacity
600 Dedicated and Talented Workforce
If you have a Lifetime Performance Warranty Certificate* for a product, Aqua Plumbings Private Limited (APPL) will repair/replace functional parts and components FREE OF COST if it proves to be of defective material or workmanship. If repair or replacement is not possible, APPL may decide to refund the purchase price, or replace with an equivalent model in exchange, against the return of the product.
The Lifetime Performance Warranty Certificate has to be generated within 30 days of purchase and should be kept safely to claim the Warranty benefits in future.
To generate the Lifetime Performance Warranty Certificate:
Option 1 – For non-serialized numbers
The Lifetime Performance Warranty Certificate* for non-serialized numbers can only be generated against the submission of the duly filled Provisional Warranty Certificate and the proof of purchase; otherwise the standard performance warranty of 10 years will be applicable against the provisional warranty certificate. Follow these steps:
Option 2 – For products using QR code or serial number
The Lifetime Performance Warranty Certificate* for products using QR code or serial number on the box label can be generated by filling out these details on our website directly. Log on to www.plumberbathware.com and click on option “Lifetime Performance Warranty”.
Option 3 – For any queries
Call our customer care helpline no. +91 94127 27706 / 07 for further assistance.
This warranty does not cover deterioration from corrosion/erosion due to hard water, water softening (salt based), use of acid based cleaner, abrasives and detergents or improper installation.
Any direct or indirect labour charges incurred by the purchaser to repair, replace, install or remove this product, are not covered by this warranty.
This warranty does not cover consequential loss or damage, reinstallation cost arising from defects of any part or components.
The liability of APPL does not exceed the purchase price of the faucet. APPL/dealers/representatives will not be held responsible for any delay in repair or replacement, due to exceptional circumstances for non-availability of spares/product.
APPL reserves the right to amend, alter, modify the terms of this warranty as and when required, which will be updated on our website.
Note: Free service (under warranty) will be available within municipal limits of the city where APPL has its authorised dealer/representative/franchisee; otherwise conveyance and other incidental charges, which will be intimated by APPL customer-care team, are payable by the customer.
*Not applicable on products made of Rubber, Plastic, ABS, Electronic Circuits, Batteries etc. Refer our product catalogue for warranty terms & conditions of these products.